Privacy Policy

Techshaf Software Development Office ("Techshaf", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, purchase our services, submit an enquiry, or otherwise interact with us.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, how we protect it, and the choices available to you.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Business Information

Legal Name: Techshaf Software Development Office

Brand Name: Techshaf

Website: https://techshaf.com

Business Address: 2nd Floor, Sri Siddaganga Complex, Ayyappa Swamy Temple Rd, Kushalnagar, Karnataka 571234, India

Email: info@techshaf.com

Phone: +91 94495 76172

Techshaf provides software development, website development, digital marketing, search engine optimisation, Google Maps and Local SEO services, audits, branding, automation, application development, custom software development, and related digital services.

2. Information We May Collect

Depending on how you interact with Techshaf, we may collect the following information.

Personal and Contact Information

We may collect:

Full name
Business or company name
Email address
Phone number
Billing address
Business address
City, state, country and postal code
Information submitted through contact, enquiry, quotation or service forms

Business and Project Information

When you request or purchase a service, we may collect information necessary to understand and deliver the requested work, including:

Business name
Website URL
Google Business Profile information
Business category
Business location or service area
Products or services offered
Project requirements
Marketing requirements
Technical requirements
Content, images, documents and other materials supplied by you
Access information that you voluntarily provide when necessary to perform an agreed service

Payment and Transaction Information

When you purchase a service from Techshaf, payments may be processed through third-party payment service providers such as PayU.

Depending on the transaction, we may receive information such as:

Customer name
Order or transaction reference
Payment status
Transaction amount
Currency
Payment date
Payment method category
Invoice and billing information

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Referring website or source
Pages visited
Date and time of access
General interaction information
Approximate geographic information derived from technical data
Advertising and analytics identifiers where applicable

4. Cookies and Tracking Technologies

Techshaf may use cookies and similar technologies to:

Maintain website functionality
Improve performance and user experience
Understand website traffic
Measure marketing campaign performance
Detect technical problems
Prevent misuse or fraud
Remember certain user preferences
Measure conversions

We may use third-party tools such as Google Analytics, Google Tag Manager, Google Ads, Meta Pixel or similar advertising and analytics technologies.

These third-party providers may collect information according to their respective privacy policies.

Where required by applicable law, users may be provided with options to control non-essential cookies or tracking technologies.

You may also restrict or disable cookies through your browser settings. Some website functionality may be affected if cookies are disabled.

5. How We Use Your Information

We may process personal information for purposes including:

Responding to enquiries
Preparing quotations or proposals
Creating customer records
Processing service orders
Delivering purchased services
Communicating regarding projects
Providing customer support
Generating invoices and payment records
Verifying transactions
Managing refunds or cancellations
Providing reports, audits and digital deliverables
Maintaining and improving our website
Measuring website and advertising performance
Preventing fraud, misuse or security incidents
Maintaining business and financial records
Complying with tax, accounting, regulatory and legal obligations
Resolving disputes
Enforcing our agreements and policies

Where permitted and appropriate, we may also contact existing or prospective customers regarding relevant Techshaf services, offers or updates.

Users may request that promotional communications stop at any time.

6. Service Delivery Information

Because Techshaf provides primarily digital and professional services, customer information may be used to prepare and deliver:

Website projects
Software projects
Applications
Google Maps audits
Website audits
SEO reports
Local SEO reports
Digital marketing services
Advertising services
Branding assets
Technical documentation
Automation systems
Other agreed digital deliverables

Deliverables may be provided through email, digital links, online dashboards, cloud services, websites, project-management systems or another mutually agreed delivery method.

7. Google Business Profile and Public Business Information

Some Techshaf services, particularly Google Maps audits, Local SEO and Google Business Profile optimisation, may involve analysing publicly available business information.

This may include information publicly displayed through:

Google Search
Google Maps
Google Business Profiles
Business websites
Public directories
Public review platforms
Social media pages
Other publicly accessible online sources

We may use this information solely for purposes reasonably connected with providing the requested service, conducting analysis, preparing reports or improving service quality.

9. Payment Service Providers

Techshaf may use PayU and/or other authorised payment service providers for online payment processing.

When you make a payment, certain information may be transmitted directly to the relevant payment provider for purposes including:

Payment authorisation
Transaction processing
Fraud prevention
Payment verification
Refund processing
Dispute and chargeback management
Regulatory compliance

Techshaf does not control how an independent payment service provider processes information submitted directly to its payment platform.

Customers should also review the privacy policy and terms provided by the relevant payment service provider.

10. Advertising and Marketing Platforms

We may use advertising services such as Google Ads, Meta Ads or similar platforms.

These services may use cookies, advertising identifiers, pixels or related technologies to:

Measure advertisements
Understand conversions
Create advertising audiences
Prevent advertising fraud
Improve campaign performance
Show relevant advertisements

The information processed by such platforms is governed by their respective privacy policies and user settings.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Retention periods may depend on:

The type of service provided
Contractual obligations
Project requirements
Customer support requirements
Tax and accounting requirements
Payment and transaction requirements
Fraud-prevention requirements
Dispute resolution requirements
Legal or regulatory obligations

When information is no longer reasonably required, we may securely delete, anonymise or otherwise dispose of it, subject to legal and operational requirements.

12. Data Security

Techshaf takes reasonable technical and organisational measures designed to protect information from:

Unauthorised access
Unauthorised disclosure
Misuse
Alteration
Loss
Destruction
Security breaches

Measures may include access controls, authentication, encryption where appropriate, secure hosting, software updates, backups and restricted internal access.

However, no website, electronic transmission or digital storage system can be guaranteed to be completely secure.

Users are responsible for protecting passwords, login credentials and devices used to interact with our services.

13. Customer Responsibilities

Customers should provide only information that they are authorised to share with Techshaf.

Where a customer provides personal information relating to their employees, customers, users or other third parties, the customer is responsible for ensuring that it has the necessary authority, permission or lawful basis to provide that information to Techshaf.

14. Your Privacy Choices and Rights

Subject to applicable law, you may contact us to request:

Information about personal data we hold concerning you
Correction of inaccurate information
Updating of incomplete information
Deletion of information where legally permitted
Withdrawal of consent where processing is based on consent
Stopping certain promotional communications
Assistance regarding a privacy concern

Certain information may need to be retained where required for legal, accounting, fraud-prevention, dispute-resolution or contractual purposes.

To submit a privacy request, contact us using the information provided in the Contact section below.

We may need to verify your identity before processing certain requests.

15. Communications and Marketing

If you provide your contact information, we may communicate with you regarding:

Enquiries
Quotations
Projects
Orders
Payments
Service updates
Customer support
Relevant Techshaf services or promotions where permitted

You may opt out of promotional communications by using an unsubscribe option where available or by contacting us.

Transactional or service-related communications may continue where necessary for an active service or transaction.

16. Third-Party Links

Our website may contain links to third-party websites, platforms or services.

Techshaf is not responsible for the privacy practices, security, availability or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing personal information to them.

17. Children's Privacy

Techshaf's services are primarily intended for businesses, professionals and persons capable of entering into valid contractual arrangements.

We do not knowingly seek to collect personal information from children for purposes unrelated to the legitimate provision of our services.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can review the matter.

18. Legal and Regulatory Disclosure

We may disclose information when reasonably necessary to:

Comply with applicable law
Respond to lawful requests from authorities
Comply with court orders
Meet tax or regulatory obligations
Investigate suspected fraud or misuse
Protect the rights, property or security of Techshaf, our customers or others
Establish, exercise or defend legal claims

19. Business Transfers

If Techshaf undergoes a restructuring, merger, acquisition, transfer of business, sale of assets or similar transaction, relevant business and customer information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

Changes to our services
Changes to technology
Changes to payment providers
Changes to business practices
Changes to legal or regulatory requirements

The latest version will be published on this page with the updated effective or revision date.

We encourage users to review this Privacy Policy periodically.

21. Contact Us

For questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, contact:

Techshaf Software Development Office

Trading as Techshaf

Address:

2nd Floor, Sri Siddaganga Complex

Ayyappa Swamy Temple Rd

Kushalnagar, Karnataka 571234

India