These Terms & Conditions ("Terms") govern the use of the Techshaf website, products, services, quotations, projects, subscriptions, audits, reports, digital deliverables, and other services provided by Techshaf Software Development Office, trading as Techshaf ("Techshaf", "we", "us", or "our").
By accessing our website, submitting an enquiry, accepting a quotation or proposal, placing an order, making a payment, or using any Techshaf service, you agree to these Terms.
If you do not agree with these Terms, you should not purchase or use our services.
1. Business Information
Legal Name: Techshaf Software Development Office
Brand Name: Techshaf
Website: https://techshaf.com
Business Address:
2nd Floor, Sri Siddaganga Complex
Ayyappa Swamy Temple Rd
Kushalnagar, Karnataka 571234
India
Email: info@techshaf.com
Phone: +91 94495 76172
2. Services
Techshaf provides digital, technology, marketing, consulting and professional services, including but not limited to:
- Website development
- Custom website development
- WordPress development
- Wix development
- E-commerce development
- Landing page development
- Web application development
- Custom software development
- Mobile application development
- UI/UX design
- Branding and graphic design
- Search Engine Optimisation
- Local SEO
- Google Maps and Google Business Profile optimisation
- Google Maps audits
- Website audits
- Digital marketing
- Google Ads
- Meta Ads
- Social media services
- Marketing automation
- Business automation
- Software integrations
- Technical consulting
- Website hosting and domain-related assistance
- Reports, audits, strategy documents and related digital deliverables
The exact scope of a service may be defined on the relevant service page, checkout page, quotation, invoice, proposal, order confirmation, project agreement, email, or other written communication.
3. Service Orders
A service order may be considered confirmed when one or more of the following occurs:
- The customer makes full or partial payment.
- The customer accepts a quotation or proposal.
- The customer provides written approval to start work.
- The customer completes an online purchase.
- Techshaf confirms the order in writing.
Orders are subject to acceptance by Techshaf.
We may refuse or cancel an order where there is suspected fraud, misuse, unlawful activity, incorrect pricing, technical error, insufficient information, or another reasonable business or compliance concern.
4. Pricing
Prices displayed on our website, quotations, invoices or proposals may vary depending on:
- Service scope
- Project complexity
- Custom requirements
- Duration
- Number of deliverables
- Third-party costs
- Advertising spend
- Hosting or infrastructure requirements
- Licensing
- Taxes
- Additional requested work
Unless otherwise stated, applicable taxes may be charged separately.
Prices may change from time to time. A confirmed order will generally remain subject to the price agreed at the time of confirmation unless the customer requests additional work or the original scope materially changes.
5. Payments
Payments may be accepted through:
- Online payment gateways
- PayU
- Bank transfer
- UPI
- Other payment methods approved by Techshaf
The available payment method may vary by service or transaction.
Payments must be made according to the payment schedule stated in the quotation, invoice, checkout page, proposal or other written agreement.
For projects requiring milestone payments, Techshaf may pause work if a payment becomes overdue.
6. Payment Gateway Transactions
Online payments may be processed by third-party payment service providers such as PayU.
Techshaf does not directly control the payment gateway's:
- Banking network
- Payment authorisation
- Payment verification
- Transaction processing
- Settlement
- Payment failure
- Payment reversal
- Technical availability
If a payment is deducted from your account but the order is not confirmed, please contact us at info@techshaf.com with the relevant transaction details.
Duplicate or failed payment issues will be reviewed in accordance with our Refund Policy and the relevant payment provider's transaction records.
7. Taxes
Applicable taxes, including GST where required, may be charged according to applicable law.
Invoices may include tax details where applicable.
Customers are responsible for providing accurate billing and tax information.
8. Customer Responsibilities
The customer is responsible for providing accurate, complete and timely information required to perform the agreed service.
This may include:
- Business information
- Contact details
- Website access
- Domain access
- Hosting access
- Google Business Profile access
- Social media access
- Advertising account access
- Content
- Images
- Logos
- Product information
- Service information
- Legal information
- Brand guidelines
- Approval and feedback
Delays caused by missing information, access, approval, payment or feedback may result in corresponding project delays.
9. Access to Customer Accounts
Certain services may require temporary access to customer platforms or accounts.
Where access is provided, Techshaf will use it only for purposes reasonably related to the agreed service.
Customers should provide access using secure methods whenever possible.
Where a platform supports user roles, manager access, partner access or limited permissions, customers should use those options instead of sharing primary passwords wherever practical.
10. Service Delivery
Techshaf primarily provides digital and professional services.
Deliverables may be provided through:
- Download links
- Customer dashboards
- Cloud storage
- Websites
- Software repositories
- Online platforms
- Reports
- PDF documents
- Design files
- Live deployment
- Other agreed digital delivery methods
No physical shipping is involved unless explicitly stated in the order.
Specific delivery terms are further described in our Service Delivery Policy.
11. Estimated Delivery Time
Any timeline provided by Techshaf is an estimate unless specifically stated as a guaranteed deadline in writing.
Delivery times may be affected by:
- Customer response time
- Approval delays
- Scope changes
- Third-party services
- Platform approvals
- API availability
- Domain or hosting issues
- Advertising platform reviews
- Technical dependencies
- Force majeure events
- Information or access not provided on time
Techshaf will make reasonable efforts to complete services within the agreed timeframe.
12. Revisions
The number and scope of revisions may depend on the purchased service or agreed project scope.
Where a quotation, service page or proposal includes a specific number of revisions, requests exceeding that number may be treated as additional work and charged separately.
A revision means a reasonable modification to the agreed deliverable and does not include a complete change in project direction, scope, concept or functionality.
13. Scope Changes
Work outside the original agreed scope may require:
- Additional charges
- Revised timelines
- New milestones
- Additional approvals
- A separate quotation
Techshaf will normally communicate material scope changes before proceeding with additional billable work.
14. Website and Software Projects
For website, application and software projects, the final scope may include agreed combinations of:
- Design
- Development
- Configuration
- Content integration
- Testing
- Deployment
- Domain setup
- Hosting setup
- Third-party integrations
- Analytics
- Tracking
- Training
- Support
Functionality not explicitly included in the agreed scope is not automatically included.
15. Hosting, Domains and Third-Party Services
Some Techshaf services may rely on third-party products or platforms such as:
- Domain registrars
- Hosting providers
- Cloud providers
- Meta
- Microsoft
- Payment gateways
- Email providers
- Advertising platforms
- Analytics platforms
- WordPress plugins
- Wix
- Software libraries
- APIs
- SaaS providers
Third-party services are subject to their own terms, pricing, availability and policies.
Techshaf cannot guarantee continuous availability or future functionality of third-party services.
16. Google Business Profile and Google Maps Services
Google Business Profile, Google Maps and Local SEO services are subject to Google's policies, systems and algorithms.
Techshaf does not control Google rankings, verification decisions, suspensions, reinstatements, feature availability or algorithm changes.
Our services may improve profile quality, technical setup, local relevance, visibility factors and overall optimisation, but no specific ranking position can be guaranteed.
17. SEO Services
Search engine optimisation results depend on multiple factors, including:
- Competition
- Search algorithms
- Website quality
- Domain history
- Content
- Technical condition
- Market conditions
- Search demand
- Customer cooperation
Techshaf does not guarantee a specific ranking position, traffic volume, number of leads or revenue unless explicitly stated in a written agreement.
18. Advertising Services
For Google Ads, Meta Ads or other advertising services, the customer is responsible for advertising spend unless otherwise agreed.
Advertising performance depends on factors outside Techshaf's direct control, including:
- Market demand
- Competition
- Advertising platform algorithms
- Customer pricing
- Landing page quality
- Offer quality
- Audience
- Budget
- Seasonality
- Sales follow-up
Techshaf therefore does not guarantee a fixed number of leads, sales, conversions or specific return on advertising spend unless explicitly agreed in writing.
19. Audits and Reports
Audits, reports and recommendations provided by Techshaf are based on information available at the time of analysis.
Examples include:
- Google Maps audits
- SEO audits
- Website audits
- Technical audits
- Marketing audits
Reports may include findings, observations, recommendations and suggested actions.
Audits do not guarantee future ranking, sales, revenue or business performance.
20. Customer Content
The customer is responsible for ensuring that content supplied to Techshaf can legally be used.
This includes:
- Images
- Videos
- Logos
- Text
- Documents
- Product information
- Trademarks
- Customer data
- Licensed materials
The customer confirms that they have the necessary rights, permissions or licences to use and provide such materials.
Techshaf is not responsible for claims arising from content supplied by the customer where Techshaf reasonably relied on the customer's authority to use it.
21. Intellectual Property
Unless otherwise agreed in writing, Techshaf retains ownership of:
- Internal tools
- Reusable components
- Frameworks
- Templates
- Processes
- Libraries
- Development methods
- Proprietary systems
- Know-how
- Pre-existing intellectual property
Upon full payment, the customer may receive rights to final project-specific deliverables as agreed for the relevant service.
Third-party components remain subject to their respective licences.
22. Portfolio Rights
Unless the customer requests confidentiality in writing or a separate confidentiality agreement applies, Techshaf may display publicly available completed work for portfolio and promotional purposes.
We will not intentionally publish confidential customer information, private credentials, internal reports or sensitive data.
23. Confidentiality
Both parties should take reasonable care to protect confidential information received in connection with a project.
Confidential information does not include information that:
- Is publicly available
- Was lawfully known before disclosure
- Is independently developed
- Must be disclosed by law or lawful authority
Separate confidentiality agreements may apply to specific projects.
24. Prohibited Use
Customers must not use Techshaf services for unlawful, fraudulent, abusive or malicious purposes.
Prohibited activities include:
- Fraud
- Phishing
- Malware distribution
- Illegal content
- Intellectual property infringement
- Unauthorised system access
- Impersonation
- Deceptive activities
- Violation of applicable platform policies
- Activity prohibited by applicable law
Techshaf may suspend or terminate services where prohibited activity is reasonably suspected.
25. Suspension of Services
Techshaf may suspend work or services where:
- Payment is overdue
- Required information is not provided
- The customer materially breaches these Terms
- The requested activity may be unlawful
- The project presents a security risk
- The customer abuses staff or systems
- A third-party provider suspends the related service
We will make reasonable efforts to communicate the issue where appropriate.
26. Cancellation
Customers may request cancellation according to our Cancellation Policy.
The treatment of paid amounts depends on:
- Whether work has started
- Work already completed
- Resources allocated
- Third-party costs incurred
- Nature of the service
- Terms agreed at purchase
Cancellation does not automatically create an entitlement to a full refund.
27. Refunds
Refund eligibility is governed by our Refund Policy.
Certain digital or professional services may become non-refundable once:
- Work has commenced
- An audit has been performed
- A report has been generated
- Custom development has begun
- Third-party expenses have been incurred
- Digital deliverables have been provided
Where a refund is approved, it will generally be processed through the original payment method wherever reasonably possible.
28. Chargebacks and Payment Disputes
Customers should contact Techshaf before initiating a payment dispute or chargeback so that we have an opportunity to review and resolve the issue.
We may provide the relevant payment processor, bank or authority with transaction and service-delivery evidence where reasonably required to respond to a dispute.
Such evidence may include:
- Order information
- Invoice
- Payment record
- Customer communication
- Service progress
- Delivery confirmation
- Audit/report delivery
- Website or software delivery records
29. Support
Support availability depends on the purchased service and agreed support terms.
Unless ongoing maintenance or support is included, additional support after delivery may be chargeable.
General enquiries may be sent to:
Email: info@techshaf.com
Phone: +91 94495 76172
30. Service Availability
We aim to keep our website and systems available, but uninterrupted access cannot be guaranteed.
Temporary interruptions may occur due to:
- Maintenance
- Hosting outages
- Technical faults
- Security incidents
- Third-party failures
- Internet or network issues
- Force majeure events
31. Limitation of Liability
To the extent permitted by applicable law, Techshaf will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or services.
This may include loss relating to:
- Revenue
- Profit
- Business opportunity
- Data
- Advertising performance
- Search ranking
- Third-party platform decisions
- Service interruption
Nothing in these Terms excludes liability that cannot lawfully be excluded.
32. Third-Party Platform Decisions
Techshaf is not responsible for decisions made independently by third-party platforms, including:
- Google Business Profile suspensions
- Google Ads account restrictions
- Meta Ads account restrictions
- Search algorithm changes
- Social media account restrictions
- Payment gateway decisions
- Hosting suspensions
- Domain registrar decisions
- App store approval decisions
Where applicable, we may assist customers with reasonable troubleshooting or support, but the final decision remains with the third-party platform.
33. No Guaranteed Business Results
Technology, marketing, SEO, advertising, audits and optimisation can support business growth, but actual commercial results depend on many factors.
Unless specifically agreed in writing, Techshaf does not guarantee:
- Sales
- Revenue
- Leads
- Profit
- Traffic
- Search rankings
- Google Maps positions
- Advertising returns
- Business growth
34. Force Majeure
Techshaf will not be responsible for delay or failure caused by events beyond reasonable control, including:
- Natural disasters
- Government actions
- Internet outages
- Power failures
- Cyber incidents
- War
- Civil disturbance
- Labour disruption
- Public health emergencies
- Third-party infrastructure failures
35. Governing Law
These Terms will be governed by applicable laws of India.
Subject to applicable law, disputes relating to these Terms or our services will be subject to the appropriate courts having jurisdiction over our business location in Karnataka, India.
36. Changes to These Terms
Techshaf may update these Terms periodically to reflect changes in:
- Services
- Business practices
- Technology
- Payment methods
- Legal requirements
- Third-party platforms
The latest version will be published on our website with the updated revision date.
Changes will generally apply from the date they are published unless otherwise required by law.
37. Relationship With Other Policies
These Terms should be read together with our:
- Privacy Policy
- Refund Policy
- Cancellation Policy
- Service Delivery Policy
- Any service-specific terms
- Any quotation, proposal or project agreement
Where a specific written agreement expressly conflicts with these general Terms, the specific written agreement may apply to that particular project to the extent of the conflict.
38. Contact Information
For questions regarding these Terms & Conditions, contact:
Techshaf Software Development Office
Trading as Techshaf
Address:
2nd Floor, Sri Siddaganga Complex
Ayyappa Swamy Temple Rd
Kushalnagar, Karnataka 571234
India
Email: info@techshaf.com
Phone: +91 94495 76172
Website: https://techshaf.com